Go to upc debt collector. Even if you got validation information.

Go to upc debt collector. Embarrass, harass, or annoy you.
Go to upc debt collector Recognizing Scams vs. Aug 21, 2024 · If the debt collector wins the lawsuit and gets a judgment against you, they can take more aggressive collection actions. Try to confirm if the debt is really yours or find out more information. Likely this is where the extra ten euro came from. For this reason, NMa has decided not to start an investigation into the possible abuse of a dominant position by UPC at present. Make sure you document your attempts to pay back the debt with Comcast. 20 cents on the dollar. Under this law, debt collectors can: Contact you via phone, letter, email or text message unless you ask them to stop in writing. Collection agencies don’t have to collect everything you owe, so you should try to negotiate to pay a smaller percentage of the debt or accept a payment plan. Or, if your credit contracts require that disputes go through arbitration, debt collectors can begin that process to try Feb 23, 2024 · Limitations on when debt collectors may call (8 a. I immediately thought it was a scam as I pay all my bills and I have no debt outside a mortgage. It’s also good to get familiar with debt collection laws so you’ll know if the debt collector has broken them. It had a weird link to view my account summery. Also, debt collection should be in writing. When a debt is sold to a debt collection agency, the money you owe is now owed to the debt collection agency instead of the original creditor. Nov 1, 2024 · When dealing with a debt collector, don’t rush to pay or promise to pay. Certain situations may arise in collections that justify the risk of a debt collector operating outside of a safe harbor or Dec 29, 2023 · If you owe the money, you may be able to negotiate a settlement in exchange for the debt collector dropping the lawsuit. Aug 1, 2024 · The FDCPA does not apply to the original creditors unless it poses as a debt collector. Apr 17, 2024 · 2. Oct 31, 2023 · It can be difficult to distinguish between a legitimate collection agency and a debt collector scam. Most debt isn't worth pursuing through the courts here. For example, they can't contact you before 8 a. This written notice must be sent prior to or within five days of their first contact with you. Want to get more involved? Need a little advice here…. A lot of people sit up at night, worrying about what will happen next Oct 22, 2024 · Having an account sent to collections is stressful. For many people, this includes a stack of bills and debts that just keep getting higher. Also write down their: name 5 Clues to Identify a Scam. You can make a written request that debt collectors stop calling and communicate by other methods. Read more. Say you don’t owe some or all of the money, and ask for verification of the debt. Vodafone did not "sell" the balance remaining on your account to Intrum. They Can Check With the Credit Bureaus. Most information on the internet says that debt collectors won’t sue for less than $1,000. Aug 29, 2017 · In a case announced today, the FTC says a debt collection operation in Charlotte, NC pretended to be lawyers. It's too slow and expensive. Many debt collection agencies are associated with or have an ongoing business relationship with credit reporting Apr 19, 2024 · Most of us have a pile of “to-dos” that never seem to be done. Under the FDCPA, debt collectors are required to identify themselves when they attempt to collect a debt as well as note that any information you give them will be used in an attempt to collect the debt. Legitimate Practices Nov 19, 2024 · When dealing with debt collectors, you need to know your rights under the FDCPA and other laws. ) Nov 11, 2023 · Your Guide to Debt Collection Laws in Texas. Jan 2, 2024 · The individual sued to hold the debt collector accountable for the misrepresentation, but the debt collector pled ignorance. Whenever a debt collector contacts you send a Debt Validation Letter. Also, debt collectors typically buy debt Feb 20, 2024 · 4. I think the longest I've left it overdue was maybe 10 days. 00. It can’t be debt collection. Accessing first source financial solutions debt collector Free and Paid eBooks first source financial solutions debt collector Public Domain eBooks first source financial solutions debt collector eBook Subscription Services first source financial solutions debt collector Budget-Friendly Options 9. The Fair Debt Collections Practices Act regulates what debt collectors are allowed to do. For example, debt collectors cannot: Use unfair, deceptive, manipulative, or threatening tactics to get you to pay Careful with this. Dispute the debt. Nov 11, 2022 · Yes, the Federal Trade Commission (FTC) and the CFPB enforce more than a dozen consumer financial protection laws nationwide. local time). A debt collector can only contact you at the following times: Monday through Saturday between 7:00 a. First thing first. The scammers get people’s telephone numbers from public records and claim the recipient has a huge debt which ought to be paid immediately or be in legal danger. As far I can see it’s from 07/2019. Best $100 I ever spent. Right to know the debt collector or debt collection agency. Sep 29, 2020 · If so, is the caller the original creditor’s collector? 5. Why a debt collector is contacting you. Vodafone instructed Intrum to collect the debt on their behalf. Featured in Forbes 4x and funded by institutions like Harvard University so we'll never ask you for a credit card. Jul 29, 2024 · You can verify if a debt collector is legally allowed to collect debts in your state by checking with your state’s attorney general’s office or the consumer protection office. § 1692k (2024). I pay the internet where I live. Even if you think the debt is yours, don’t admit liability without confirming the debt collector has proper documentation proving you owe the amount claimed. You can also ask for the original creditor’s contact information. Having this debt hang over your head can be really stressful. Upsolve is a nonprofit that helps you get out of debt with free debt relief tools and education. Under the FDCPA, debt collectors are required to inform you of your right to dispute the debt within 30 days. The debt collector should provide information about themselves and their collection agency. Are you getting calls from debt collectors? Know what to do. Jan 24, 2025 · In a Nutshell. retrieve product info and photos for just about anything on earth. %PDF-1. Leave you a voicemail message about your debt. 8. The Debt Collector is a mix of comedy, violence, and symbolism. Instead, check the facts, know your rights around communication and report violations. Oct 11, 2024 · What Happens If the Collector Doesn't Validate the Debt? If a debt collector fails to validate the debt but continues to go after you for payment, you can sue that debt collector in federal or state court. What if a debt collector calls me? If a debt collector calls you, consider talking to them at least once. Say that they’re a debt collector. and 9:00 p. Collection firms are very aggressive so you want to be sure the creditor is notifying the collector immediately and that the collector removes your account from their list quickly. Here are some of the biggest consequences of ignoring debt collectors: - Your credit score will fall, which makes it harder to get new credit and sometimes even employment or housing - Debt collectors may get more aggressive in trying to contact you or your friends or Go-UPC is your gateway to the world's product data. So, to get you to pay up, the creditor can hire a debt collector to persuade you to pay the debt, or it could sue you, get a money judgment, and then ask the court to garnish your wages, take an asset, or put a lien on your other assets until you've paid your debt. The original creditor is the financial entity that originally lent you money. With debt settlement, you’ll agree to pay less than you owe. As much as you’d love to pay off that medical debt, there’s never quite enough to go around on payday. May 3, 2024 · Have you received a call from UPC Legal Services claiming you or someone you know owes a debt? Debt collectors are a fact of life, but with so many scams out there, it’s important to be cautious before sending any money. Here's how to deal with debt collections. If you fall several months behind on a bill, your debt might be sold to a debt collection agency, which means the original company no longer owns your debt. Almost 1 month left before they lose their rights to sue you. They had my childhood home address for correspondence (all moved out in 2006; I was gone at 18 in 1989), threatened that a lawsuit was filed 2 months ago, briefly mentioned they did an asset search and found my home, said there was a tolling agreement Jun 16, 2022 · Can a debt collector contact my employer? No. Debt collection today consists of two phases: The 1978 Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from calling you before 8:00 a. The good news is it shouldn't be going against your credit score since they probably didn't use your SSN, at which point is just straight up identify theft. Nov 16, 2022 · If you have medical debt in collections, you have certain rights under the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). Sep 6, 2023 · 1) Know Your Rights. Dec 10, 2010 · We also urge the Commission to require collectors who initiate contacts about a decedent’s debt to advise those contacted that they have the same FDCPA rights as the deceased to (1) request verification of the debt; (2) dispute the debt; and (3) demand that the collector cease contacts about the debt. Well, I'm not sure about everywhere, but where I work it used to be $500, recently though it's changed to $150 minimum. You have the right to not be contacted by a debt collector if you send them a written request to stop all contact. A debt collector may be trying to contact you because a creditor believes you are past due on the payments you owe on a debt. Mar 12, 2024 · Debt Collection Laws Protect You. Jul 20, 2017 · You should know that even if a debt collector violates the law, the debt does not go away. This arrangement can be good for both you and the debt collector. Furthermore, I asked which debt collectors they used and RMP was not one of them. Debt collectors can sue you in court to try to collect the debt. You have rights in these situations and do not let debt collectors push you around and say you do not. The Fair Debt Collection Practices Act requires that collectors: Send consumers a written “validation notice” within 5 days describing the debt details. Real agencies have rules to follow, while scammers use tricks and lies. You do have the right to sue, and if you win, the judge can require the debt collector to pay you damages. You have the right to not be contacted at work if the debt collector knows you can’t take calls from them at work. The debt collector claimed that they were only responsible under the law when they intended to say something false. Our product database covers all industries, and with our API you can access over 1-billion unique items, spanning six continents. gov/debtcollection. If a debt collector violates the law, you might have a defense against a collection lawsuit, you could gain leverage in negotiations, and you may file a civil lawsuit against the collector. If the debt collector agrees with your Credit Dispute Letter or can’t validate the debt, you’ll likely stop hearing from them. May 7, 2024 · Call back got a recording saying to leave a message with name, phone number with area code and any other pertinent information and an associate will call you back. Third-party debt collectors are bound by the Fair Debt Collection Practices Act. Her name was on the bills for the Wi-Fi and when she moved out, her classy housemates insisted on keeping her name on the Wi-Fi which they haven't paid - despite contacting Virgin directly to tell them that she no longer lives there, she was contacted today by a debt collection firm telling her that she owes for Intrum Justitia are a debt collector. Unfortunately, ignoring debt collectors won't make them go away, and it usually makes the situation worse. -9 p. Where Do I Report a Debt Collector for Breaking the Law? To assert your legal rights write back to the debt collector within 30 days and dispute the debt. Admit Liability Without Proof. is a locally owned and operated collection agency doing business in Jacksonville, Florida for over 30 years. But no matter where, a debt collector will absolutely try to go to court for accounts that are $750 (total for everything) and above alot harder than they would for lower amounts. Oct 17, 2017 · This is why UPC Hungary, a subsidiary of Liberty Global, decided in 2016 to work with VCC Live towards developing a new way of collecting debts – instantly, conveniently, and securely. You have rights when dealing with debt collectors and it is against the law for a collector to harass you or make false statements to you. Learn what could happen if you avoid a debt collector. Debt collectors buy debt wholesale, meaning they usually buy overdue accounts for . The Fair Debt Collection Practices Act (FDCPA) is a federal law that provides limitations on what debt collectors can do when collecting certain types of debt. I could go either way. Oct 30, 2023 · Debt collectors often violate the law while trying to get money from people. Feb 23, 2024 · What Is Debt Collection? Debt collection is an industry that collects unpaid debt. com scam is a debt collection scam that uses coercion and threats to make victims pay for a non-existing debt. Nor is such a minor delinquency going to "wreck" your credit. Intrum then receive a percentage and/or a service fee from Vodafone. Ignoring or avoiding a debt collector is unlikely to make the debt collector stop contacting you. Federal laws prohibit a debt collector from doing the numerous violations in that call. Jul 17, 2024 · Are debt collectors allowed to take less than I owe? Yes! Collectors are authorized to take less than 100 percent of your debt. I did it, and the debt collector didn’t even go to court. 5 %âãÏÓ 162 0 obj > endobj 168 0 obj >/Filter/FlateDecode/ID[]/Index[162 17]/Info 161 0 R/Length 52/Prev 450664/Root 163 0 R/Size 179/Type/XRef/W[1 2 1 When a debt collector can contact you. C. A debt collector can't contact you on holidays. Dec 23, 2024 · In most cases, it leads to a default judgment in favor of the debt collector, giving them legal authority to garnish your wages or seize assets. 2. Oct 14, 2003 · The Netherlands Competition Authority (NMa) has informed UPC that it views the recent measures taken by UPC to improve its debt collection policy favourably. You can request this in writing within 30 days of their first contact. Click “View case” for information about the lawsuit that resulted in the ban, including press releases and links to the legal complaints. The debt collector’s argument is wrong. On the other hand, I understand not wanting to give personal information to a debt collector. Our personal collections experience and communications with other agencies and law firms convinced us there are better ways of collecting your debts – faster and with a higher collection rate. S. Legally, they must follow the Fair Trading Act when recovering debt so the most important thing is that you know your rights. If you’ve had a bad experience dealing with the original company you owe, you may even wish that your debt would be bought. You have the right to have an alleged creditor verify the debt. Just because a debt collector is calling you does not mean its already on your credit report. Aug 29, 2017 · The FTC enforces the Fair Debt Collection Practices Act (FDCPA), which makes it illegal for debt collectors to use abusive, unfair, or deceptive practices when they collect debts. If you're having May 5, 2014 · If you Google most debt collection agencies in Ireland. All of out credit/payments are up-to-date. Go to CRedit r/CRedit CRedit's main goal is to improve your credit, keep it healthy, and support you in decisions that you make that may affect your credit livelihood. Make sure the debt is yours Go to Open Meetings The Open Meetings Act (OMA) took effect January 1, 1977. These federal laws limit the ways in which debt collectors can contact you. I was just contacted by UPC claiming I owe 6500. French, played by Scott Adkins, (Undisputed,) is a struggling business owner desperate to prevent losing the martial arts gym he had built with his own two hands. A fake debt collector may try to scare you into paying by using abusive language, making false claims, or threatening legal action, arrest, or violence. With only a barcode, . Wait for a response. The intent is to prevent collectors from harassing you at a time when you should be able to relax and rest. They also must give you the name of their company or agency. If you think you don’t owe some — or all — of the debt, dispute it with the collector by mail or online. You might be able to get $1,000 per lawsuit plus actual damages, attorneys' fees, and court costs. For example, if you have credit card debt, the original creditor is the credit card company. The people that got screwed by the debt collector. You just mail shot people who owe you money. Creditors are free to reach out to verify employment or request your address or phone number. or after 9:00 p. The debt collection case study. 2 days ago · Debt collection agencies have relationships with creditors, including banks and credit unions. Aug 27, 2024 · A debt collector may be trying to contact you because a creditor believes you are past due on the payments you owe on a debt. Top 15 Debt Collector Skills to Stay Top of Your Career. I strongly suspect they’re a junk collector calling on zombie (time barred / passed the statute of limitations) debt. 1 Nothing in the OMA prohibits a public body from adopting an ordinance, resolution, rule, or charter provision that requires a greater degree of openness Dec 28, 2020 · These statutory features provide flexibility to debt collectors (and creditors) but also leave debt collectors and creditor to use discretion and make judgment calls regarding compliance with the FDCPA and Regulation F. They dropped everything immediately. One time I was getting hounded by a debt collector, and I saw somewhere a lawyer would ask them to go to court and prove they had what they needed document wise to actually go after me for the debt. Debt Collector at upc · Experience: upc · Location: Lancaster. They try the end run of filing a frivolous lawsuit hoping to either scare the consumer or that the person does not appear in court and they get a default judgment and those are enforceable. Under the Fair Debt Collection Practices Act, there are a variety of limits placed on how debt collectors can contact you. You might even be able to use the debt collector's violations of the law to your benefit. Debt collectors may be barred from contacted you at your workplace. Jan 14, 2025 · If a debt collector violates state laws, you can also file a complaint with your state attorney general. A collections agent can request your new address from your bank, and they might give it to them. Nov 13, 2023 · Owing any kind of debt can put you in danger of debt collection tactics, but one of the most extreme debt collection tactics wouldn’t just happen over a few dollars. Pay attention to these warning signs if you get a call from an alleged debt collector to avoid becoming the next victim. Unfortunately, debt collectors won’t always reach out to tell you that they’ve dropped your debt. May 14, 2024 · A legitimate debt collector can tell you their company name and mailing address, as well as information about the debt they say you owe. and 5:00 p. “Hey to advise you that your account has been transferred to our office and any payments made towards this must be made to us on a go forward basis for proper credit to avoid a possible further collection efforts here to be taken on the account please either call us back or go online to select an option that works best for you doing this Jan 25, 2025 · American Recovery Systems, Inc. Here are several clues you can pick up on that should tell you if the person is who they claim to be or not. Under the FDCPA, debt collectors can call you, or send letters, emails, or text messages to collect a debt. Also, debt collectors can’t harass, annoy, or threaten you to collect debt. The statute of limitations for attempting a collection here is 4 years. They had my childhood home address for correspondence (all moved out in 2006; I was gone at 18 in 1989), threatened that a lawsuit was filed 2 months ago, briefly mentioned they did an asset search and found my home, said there was a tolling agreement If the debt is 4 years old or older and you are in CA you can maybe safely ignore it. Reply HELP for info or STOP to end. Collectors are not allowed to call your place of employment in regard to any bills you may owe them. Learn more about what debt collectors can say or do. The lawyer charged $100. It’s important to know the difference between real debt collectors and scammers. There are many ways to determine if you are dealing with a legit organization or a scammer. Likewise most "solicitors" are often generic letters sent from one form too. That information must include: If you believe you do not owe the debt or that it's not even your debt, tell the caller that you will send a written request to the debt collector and ”dispute” the debt. What a debt collector can't do. A debt collector can't do the following: TLDR, a debt collector is not the originator of the debt in question and therefore really has no legal standing. How to Spot an Abusive Debt Collector The gotoupc. Spotting scams is key, especially with more people facing fake debt collector issues. The court can also order the debt collector to pay your attorney fees if it is determined that they did violate the law. First 4 years since debt got charged off, debt collectors have the right to sue you in court. Miss Deadlines Oct 23, 2024 · If contacted by a suspicious debt collector, be aware of your rights and protections under federal and state debt collection laws. View Diana Janeth’s profile on LinkedIn, a professional community of 1 billion members. What information does a debt collector have to give me about a debt they’re trying to collect from me? Can debt collectors tell other people, like family, friends, or my employer, about my debt? What is harassment by a debt collector? About a week ago I started getting texts from debt collector called TrueAccord. Sundays between 1:00 p. Under the FDCPA, debt collectors are legally required to provide a validation notice for any debts they try to collect. These include the: Fair Debt Collection Practices Act (FDCPA): This prohibits third-party debt collectors from using threats, harassment, deception, and coercion — or any other illegal or abusive tactics — to get you to pay. They are a debt collection agency. We dedicate ourselves to obtaining the highest debt recovery rate possible for our clients Oct 28, 2024 · Debt validation is your right to ask a debt collector to prove that the debt is actually yours and that they have the legal right to collect it. Embarrass, harass, or annoy you. What if the debt collector doesn’t intend to annoy you? It’s important to note that the law doesn’t require a debt collector to intend to harass, embarrass, or annoy you by coming to your place of employment. If you like martial arts and violent films, you will be entertained. We are a debt collection agency that collects your delinquent accounts using our vast network of bill debt collection experts. Block or ignore the calls Debt Collection Arbitration: The Who, What, Why and How October 2010 I f you don’t pay your bills, a debt collector may begin legal proceedings against you. In other words, it's likely someone with your name or with some piece of your contact info has debt, and that's actually why you're being bothered for collection. Here are important skills and qualities to have to be an effective debt collector and succeed in your career: Listening skills; Sensitivity/emotional intelligence; Calmness Oct 1, 2021 · A debt collector who chooses not to use the model validation notice, or who makes changes that are not specified in the Rule and that result in a notice that is not “substantially similar” to the model validation notice does not necessarily violate the Rule, but will not receive a safe harbor for the validation information content and The text message included a link and said, “A notice from Wakefield and Associates, a debt collector. Jun 16, 2022 · Can a debt collector contact my employer? No. To avoid this, you’ll need to answer the complaint, prepare a defense, and show up to the hearing prepared. Jan 24, 2025 · How To Deal With Debt Collectors; Debt Collection 101: How Debt Goes From the Original Creditor to a Debt Collector. I did some quick Googling and found that they're debt collectors and they seem to work with broadband companies. 00 on a Bank One Arizona credit card that was opened in 2006. (15 U. The companies and people listed below are banned, by federal court orders, from participating in the business of debt collection. I am disputing this invalid debt, on 8/81 I verified with NJ Toll the balance on this account is $0. An explanation of any additional money the debt collector is suing for beyond the debt itself (for example interest, fees, attorney fees) Again, in other states, the debt collector can just file a lawsuit with minimal or no evidence. So, be alert for red flags indicating the collection call you've received probably isn't from a legitimate collection agency. However, if you know your rights, you can tell when the debt collector is crossing a line into illegal territory, and you won't be intimidated by unlawful tactics. You can order a 100 debt collection letter for a couple of hundred. Password is 5 digit zip code. After all, lawsuits are expensive for both parties. I know because we both use MyFico and get monthly credit reports that I review. Had a $13k personal loan vanish that way when I used a debt consolidation company in 2019 due to sudden and obscene hospital debt. m. Not sure which state you reside, but many state laws mirror the Fed Debt Collection Practice Act. The customer service person cautioned me not to entertain any more calls from them and to stay safe. Aug 2, 2023 · A debt collector can’t use the threat of a lawsuit to collect a debt if they do not intend to file a lawsuit. Read more questions & answers about debt collection. A real debt collector cannot harass, intimidate, or lie to you. ” I’m confused because I don’t know of any outstanding debt that I might have, and this seems like a weird way to contact someone about debt. Jan 14, 2025 · Proof that the debt collector owns the debt and has the legal right to sue to collect it. Even if you got validation information. In others, even though a debt collector can’t sue, they can still work to collect on the debt indefinitely,” says Micheletti. Jan 17, 2025 · Did the debt collector threaten to arrest you, suspend your driver’s license, or call your employer? Hang up and report them. Today, we share our debt collection case study based on their experiences. Nov 27, 2021 · What Debt Collectors Can Do. Really, they were not lawyers and had no authority to collect debts. UPC TV GO offers a platform for users to watch TV and manage their privacy preferences and account settings. When you talk to a debt collector, write down the date and time they called. They also can’t sue or threaten to sue when the statute of limitations – or the period of time they have to file a lawsuit to collect a debt – has expired. Learn more about dealing with debt collection at ftc. Remember, these companies are third party debt collectors, and there are laws that limit what they can and can't do. I then started getting emails from the same company and it stated the debt was from Charter for $39 and had an account What information does a debt collector have to give me about a debt they’re trying to collect from me? Can debt collectors tell other people, like family, friends, or my employer, about my debt? What is harassment by a debt collector? A debt collector serves as a representative of an organization to collect debts from the debtors of an organization. She used to live in an apartment with a few others but moved out in June of 2022. or Mar 22, 2023 · Once you get the validation information (see What does the debt collector have to tell me about the debt), if you still don’t recognize a debt, or don’t think the debt is yours, send the debt collector a dispute letter. But consumers have options — and rights — when going through the process. In summary, a debt collector cannot: Visit your workplace. Sep 17, 2020 · “In some states, a debt collector is not allowed to try and collect on the debt if the debt has gone past the time limit for the state’s statute of limitations. Think you don’t owe some — or all — of the debt? Dispute it with the collector by mail or online. In This Guide: 4 days ago · Specifically, debt collectors can’t contact you before 8:00 a. Need a little advice here…. On the off chance that they do have a collection case open against you, it would be best to address it quickly, and hopefully avoid it getting reported to your credit. These idiots just called me about my husband. How to deal with debt collectors. gov/debt. Furthermore, when asking the hospital group I went to about my account, they said it had been closed and had never been turned over to debt collectors. The odd time I forget to pay and it goes a few days overdue. Don't admit it's a valid debt or that you paid Dear PAM: I recently got a notice about NJ Toll account # 12345. These are illegal and unethical tactics that violate the Fair Debt Collection Practices Act (FDCPA). Nov 20, 2019 · Any debt collector who contacts you claiming you owe payment on a debt is required by law to tell you certain information about the debt. The FTC says the “collectors” used a variety of names to make people think they were dealing with a law firm. Then it suggests you can go to the website of UPC Legal Services. So how much might a debt collection agency sue for? The answer might surprise you. DCAs usually collect debts as a third party for the initial debt owner. Debt collectors are often required to be licensed to collect debts; these agencies can confirm a collector’s status and provide information about your rights. The plaintiff doesn't have to pay anything The lawyer is absolutely free for the plaintiff. It would be best to get everything in writing. Sep 24, 2024 · "Unsecured debts" aren't linked to collateral. That's the beauty of the fair debt statute it requires the defendant to pay attorneys fees for the lawyers. Debt collection in the UK has to be carried out by registered Debt Collection Agencies (DCAs). As our amicus brief explains, a debt collector can be liable Legitimacy of Debt Collection Practices. In enacting the OMA, the Legislature promoted a new era in governmental accountability and fostered openness in government to enhance responsible decision making. crmcp vpy ceu ubdrq exzfy lgbtign rgvlm tuuv tyiu ayogdfij